Privacy Policy

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

• Medical Information: Prescription details, doctor’s name, and health-related information required for fulfilling your order.

• Technical Information: IP address, browser type, device information, and cookies to improve your browsing experience.

• Transactional Information: Order history, payment status, and delivery details.

2. How We Use Your Information

We use your information for:

• Processing and fulfilling your orders.

• Verifying prescriptions where required.

• Providing customer support and responding to inquiries.

• Sending updates, order notifications, and promotional offers (with your consent).

• Improving our website functionality and services.

• Complying with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Logistics Partners – for shipping and delivery.

• Payment Gateways – to process secure transactions.

• Healthcare Professionals – only when required for prescription verification.

• Regulatory Authorities – if required by law or government orders.

4. Cookies and Tracking

• Our website uses cookies to improve your browsing experience.

• Cookies help us remember your preferences and track website usage.

• You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

• We use SSL encryption, secure servers, and industry-standard measures to protect your information.

• However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

• We retain your information only as long as necessary to provide our services or as required by law.

• You may request deletion of your data by contacting us (except where retention is legally required).

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate information.

• Request deletion of your data (where legally possible).

• Opt out of marketing communications at any time.

8. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.